The Fairview numberCandidate, decision 14
For businesses
You were on a roof. The call still became a visit.
Mon 9 Nov 2026, 11:42. Nilesh in Nashik Road taps Call on Sunline's Fairview page. Sunline does not pick up. Left: what Nilesh sees. Right: what Sunline sees. Nothing is charged until Sunline taps Accept.
Nilesh's phone
Every line above is from an approved class on RC01: missed-call text, qualifying questions, the 5 kW range, booking confirmation. In Marathi or Hindi if Nilesh writes in it.
SSunline Solar Works, assistantvia Fairview · WhatsAppMon 9 Nov
Today
Missed call, 11:42. This is Sunline Solar Works' assistant on Fairview. Sorry we missed you, the team is on a roof. Sunline will call you back; meanwhile I can set up a site visit. Is your roof RCC or tin, how many floors, and about how much is your monthly electricity bill?11:42
RCC roof, 2 floors, bill is around 3,200 a month. Nashik Road.11:45
A bill of about ₹3,200 on an RCC roof usually fits a 5 kW system. Sunline's 5 kW range is ₹2.8 to 3.1 lakh, final after the site visit; their verified price is ₹2,90,000 from 11 jobs, last done Wed 4 Nov. Subsidy paperwork is included. Would a site visit suit you?
Free slots: Thu 12 Nov, 10:30 or Fri 13 Nov, 16:00.11:46
Free slots: Thu 12 Nov, 10:30 or Fri 13 Nov, 16:00.11:46
Thu 12 Nov, 10:30Fri 13 Nov, 16:00Another time
Thu 12 Nov, 10:3011:48
Booked: Thu 12 Nov 2026, 10:30, Nashik Road. Ramesh from Sunline will come to measure the roof. Keep your last electricity bill handy and make sure the roof can be reached. I will remind you on Wednesday evening. Reply here any time.11:49
Sunline's phone
FFairviewWhatsApp BusinessMon 9 Nov
Today
Missed call, 11:42, from your Fairview number. Caller in Nashik Road. Your assistant replied at 11:42 and is asking about the roof.11:42
Missed call → conversation → visit booked Thu 12 Nov 2026, 10:30.
RCC roof, 2 floors, bill about ₹3,200 a month, Nashik Road. Told the 5 kW range ₹2.8 to 3.1 lakh, final after the visit. Slot taken from your calendar; Ramesh is free then.
Came from Fairview search: accept 750 credits. Accepting gives you Nilesh's number and puts the visit on your calendar. Not my area moves it to the next installer and frees the slot.11:49
RCC roof, 2 floors, bill about ₹3,200 a month, Nashik Road. Told the 5 kW range ₹2.8 to 3.1 lakh, final after the visit. Slot taken from your calendar; Ramesh is free then.
Came from Fairview search: accept 750 credits. Accepting gives you Nilesh's number and puts the visit on your calendar. Not my area moves it to the next installer and frees the slot.11:49
Accept for 750 creditsNot my area
Replied in 38 s, counts for your reply time. The receptionist's first message is your first reply, same rule as a WhatsApp request. Your median stays about 2 hours until the next 20 are in.11:49
If Sunline taps Accept
Wallet is 345 credits after Friday's accept and rebate, so auto-refill adds a 500 pack (₹1,500) first, then takes 750: 95 left. Nilesh's number appears in the card and on the visits list. Exclusive because Nilesh called one business, not three.
Had Nilesh come from Sunline's own ad
The line would read "Free: came from your own ad" and the button "Accept, free". Same rule as a WhatsApp request.
The rules this screen keeps
Charging unchangedA call via Fairview demand that is picked up or called back is an accept: 750 exclusive, 250 shared. A call from Sunline's own ad or link is free. No per-call price.
Instant only when rehearsedThe missed-call text, hours and the booking confirmation go out on their own. Anything outside the approved list waits for Sunline as a draft.
Never invents a priceThe range is the one Sunline approved and rehearsed. A question with no approved answer gets "checking with Sunline", not a guess.